Privacy Policy

Who we are

– Who are we? –

Sajô Brand was created with the core idea of developing products that combine modern design, sustainability, and a strong commitment to the circular economy. Founded by economics students, the brand was built on the belief that a business can be profitable while still respecting and protecting the planet. The name “Sajô” was chosen to represent freshness, simplicity, and a contemporary lifestyle.

Based in Lisbon, Sajô Brand focuses on handcrafted accessories and carefully designed products with high-quality finishes. Our collections may include necklaces, bracelets, earrings, rings, scarves, decorative accessories, and other artisanal creations designed with attention to detail and durability.

Our official website is:

Sajô Brand Official Website

Only this domain and its official subpages should be considered legitimate. Any altered or unofficial links should not be trusted.

The purpose of this website is to provide high-quality products while maintaining excellent customer service, secure shopping, and fast delivery standards.

– What about comments? –

Comments are disabled on this website to reduce spam and avoid unnecessary collection of visitor data. Since commenting functionality is disabled, no personal data related to comments is collected or stored.

This helps us maintain a safer and more secure browsing experience for all visitors.

– Media Policy –

For security reasons, uploading images or media files by visitors is disabled on this website. This precaution helps reduce risks associated with malicious file uploads.

Only the website administrator is authorized to upload or modify website content.

All images, videos, logos, and media published on this website are original content or properly licensed for use by Sajô Brand. These materials are protected by copyright laws and may not be copied, distributed, or reused without prior written consent.

Unauthorized use of any media from this website is strictly prohibited.

– What about cookies? Which ones are active? –

We limit the use of third-party cookies to enhance privacy and protect your personal data. External tracking technologies are kept to a minimum in order to avoid unnecessary data sharing.

We do not add visitors to marketing or email lists without explicit consent. You will only receive communications that you have actively agreed to receive.

When visiting our website, you may be asked to accept cookies. This does not grant us access to all of your browsing activity. Data collected through cookies is used only for purposes related to:

  • Website functionality
  • User authentication
  • Shopping cart and checkout processes
  • Account management
  • Website performance and analytics

Your personal data will never be sold or shared with third parties without your explicit consent unless legally required.

Login Cookies

When you log into your account, cookies are created to store your login information and display preferences.

  • Login cookies typically last for two days
  • Screen preference cookies may last up to one year
  • If “Remember Me” is selected, your login may persist for two weeks
  • Logging out removes login cookies from your device

– Embedded Content –

Articles or pages on this website may include embedded content such as videos, images, or social media integrations. Embedded content from external websites behaves in the same way as if the visitor had accessed the external website directly.

These external websites may:

  • Collect data about you
  • Use cookies
  • Include third-party tracking
  • Monitor your interaction with embedded content

Possible services and platforms used by Sajô Brand include:

  • WordPress (website platform)
  • WooCommerce (online store system)
  • PHPMyAdmin (database management)
  • Hostinger (website hosting provider)
  • Mollie (payment provider)
  • Google Analytics (website analytics and performance monitoring)

– Data Sharing and Password Security –

If you request a password reset, your IP address may be included in the reset email for security purposes.

Website administrators do not have access to your password. Passwords are encrypted and can only be changed by the account owner through the password reset process.

To change your password:

  1. Go to the “My Account” page
  2. Open “Account Details”
  3. Select “Change Password”
  4. Enter and confirm your new password
  5. Save your changes

Once completed, your new password becomes active immediately.

– Data Retention and User Rights –

When creating an account on our website, your personal information is stored within your user profile.

You may:

  • View your personal information
  • Edit your personal information
  • Request deletion of your personal information

Website administrators may also edit profile information when necessary for customer support or account management purposes.

If you have an account or have provided personal data through our website, you may request:

  • An exported file containing your stored personal data
  • Deletion of your personal data

This excludes any information we are legally required to retain for administrative, legal, or security purposes.

– Data Security –

We take the protection of your personal data seriously and apply appropriate technical and organizational security measures, including:

  • Confidentiality obligations for individuals with access to data
  • Secure username and password policies
  • Regular backups
  • Periodic testing and evaluation of security measures
  • Limited access to personal data

We do not retain personal data longer than necessary and do not share personal information with third parties unless legally required.

– Where is your data sent? –

Visitor information may be checked through automated spam detection services and security systems.

Payment-related information may be securely processed by trusted payment providers in order to complete transactions.

– General Information –

Sajô Brand values your privacy and the protection of your personal data.

This Privacy Policy explains how personal data is collected, processed, and protected in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

We are committed to:

  • Processing personal data fairly and lawfully
  • Collecting only the data necessary for specific purposes
  • Requesting consent when required
  • Protecting personal data through appropriate security measures
  • Respecting your rights regarding your personal information
  • Avoiding unnecessary sharing of personal data with third parties

For any questions regarding this Privacy Policy, you may contact us at:

Email: sajotowels@gmail.com

– Why is personal information processed? –

Your personal data may be processed for the following purposes:

  • Processing and delivering orders
  • Customer account management
  • Payment processing
  • Customer support
  • Website security and fraud prevention
  • Legal and administrative obligations
  • Improving website functionality and user experience

– What data may be processed? –

We may collect and process the following categories of personal data:

Identification Data

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • IP address

Personal Characteristics

  • Date of birth (if provided)
  • Nationality (if required for legal or shipping purposes)

Transaction Data

  • Order history
  • Payment status
  • Shipping information

– Who processes the data? –

Your data may be processed only by:

  • Sajô Brand administrators
  • Essential technical developers or maintenance providers
  • Payment providers such as Mollie
  • Hosting and infrastructure providers when necessary

All processors handling personal data are required to comply with confidentiality and data protection obligations.

– Data Storage Duration –

Personal data will not be retained longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.

Whenever possible, data is deleted or anonymized after it is no longer necessary.

As a general guideline, Sajô Brand does not retain personal data for more than five years unless required by law or for legitimate business purposes.

– Protecting Personal Data –

Sajô Brand applies technical and organizational safeguards to prevent unauthorized access, loss, misuse, or disclosure of personal information.

These measures include:

  • Confidentiality agreements
  • Access restrictions
  • Password protection
  • Secure backups
  • Security testing and monitoring

– Your Rights –

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent at any time

To exercise these rights, please contact us through the email address listed above.

We may request identity verification before processing certain requests.

– Changes to this Privacy Policy –

Sajô Brand reserves the right to modify this Privacy Policy at any time to reflect updates in legal requirements, services, or website functionality.

Updated versions will always be published on this page and become effective immediately upon publication.

We recommend reviewing this Privacy Policy regularly to stay informed about any changes.